DETAILED INFORMATION ON PROTECTION OF DATA IN FULFILLMENT OF REGULATION (EU) 2016/679 OF EUROPEAN PARLIAMENT AND COUNCIL dated on 27 April 2016 on the protection of natural persons regarding to the processing of personal data and the free movement on this data (RGPD)
TRALEN Commitment on DATA protection
Guarantee DATA protection, privacy and security of your personal information is very important for TRALEN, That’s why we carry out our business in compliance with the laws on privacy, data protection and data security on our Website.
We hope that the policy described below will help you to understand what information TRALEN is going to stores, how we are going to use it and with whom we are going to share this information.
Your data is stored in our files and complying with all regulations of the European Union Data protection.
Personal information Through our WEB Site and whenever you have made an order for SAMPLES SHOP, requested information about Tantalum Oxide for INDUSTRY USE, you have made a query through CONTACT US, or if you have made any publication in NEWS, TRALEN will collect personally identifiable information about you as our client or USER.
At all times when you’ll provide us any of your personal information, we will generally use it to answer your questions, process your orders, provide you with access to specific account information, or send you any commercial communications.
To improve our relationship with our clients
We are going to store and process any personal information to increase your business needs while improving our products and services;
We are going to (or a third party on our behalf) use your personal information to get in touch with you as our client for any services and products and provide you a better support for your business needs, publications, or carry out surveys to obtain a better understanding of the needs of all of our clients and profiles.
If you do not wish that your personal information to be used to improve our relationship with us (especially direct marketing or market research), you should indicate to us and we will respect your final decision.
Your personal data shall be given to the transport agency, in charge of sending your ordered goods, for that purpose only and for each one of your order, at all times the transport company will not store your Personal data.
At all times, you are been guaranteed the possibility of exercising your rights of access, rectification, cancellation and opposition to the processing of your personal data, directing a communication in writing, please described at the Customer support, link making us understand your final decision.
We shall not sell nor rent any of your personal DATA to any third parties, our sole objective is to be able to serve you better and offer you information about our products that we marketing on our WEB site, or about any news services, articles and comments related to the Tantalum Oxide, technology derived from its transformation ,any research that the Users on our WEB site wanted to share related to Tantalum Oxide and its components, especially everything related to any minerals that are also of interest to our Users, on our WEB site, and any other of our services.
Any personal data information stored automatically
When you are accessing our Website, we may collect information that is not personally identifiable, for example, the type of Internet browser and operating system used, the domain name of the origin Website, the number of visits, average time of your visit on our website, pages visited, etc.
We are going to use this information on TRALEN to study the use of our Website and improve its content.
We could also offer you any new products that we incorporate at our shop, all related to the Tantalum Oxide, in any case you could always contact us in writing by any one of the means established at our Customer support, or by answering at below link, indicating us that you do NOT wish to receive any new offers or you do NOT want to receive any commercial communication from TRALEN.
Children are not allowed to send any personal information without a written consent of their parents or guardian.
TRALEN fully supports all parents or guardians that teach children to make a healthy, safe and responsible use of personal data information on our Website.
TRALEN shall not store or use any personal data information sent by children for any purpose, including sending it to third parties.
TRALEN takes precaution measures to guarantee the security of your personal data information and strives to carry it out strictly.
We protect your personal data information from loss, destruction, falsification, manipulation and unauthorized access.
Rights of USER
Rights recognized by RGPD are:
Right to request access to any personal data concerning interested party
Right to request rectification or deletion
Right to request limitation of your treatment
Right to oppose any treatment
Right to any data portability
To exercise your rights you should have to contact us by writing or by any one of the means established at our Customer support, requesting your right and attaching your ID to identify yourself, or you could access your personal data at your account. USER could make any changes that may consider appropriate.
Optionally, you can go to the competent Control Authority to obtain any additional information about your rights.
If you have an incident regarding to your rights, you may submit a claim of protection of your rights before the Control Authority.
What are your rights when you provide us with your personal data information?
Any USER has the right to obtain confirmation about whether TRALEN is processing right your personal data, or not.
USERS have the right to access and modify their personal data, as well as to request its deletion when, among other reasons, the data is not necessary for the purposes that were collected. In the event that the USER requests the deletion of their data, if previously an order, an offer, a publication or a communication was made, the USER's data will remain the history of our communications that he has had with TRALEN, but they cannot be used by TRALEN for any other purposes.
USERS may request the limitation of processing of their data, in which case they will only be kept for the exercise or defense of claims, or for the history of communications that they have had with TRALEN.
In certain circumstances and for reasons related to the particular situation, USERS may object to the processing of their data. TRALEN will stop processing their data, except for compelling legitimate reasons such as the history of communications that they have had with TRALEN, or the exercise or defense of possible claims.
What are your rights?
You have the right to be informed on the following:
The purposes of processing your data is; to categories your personal data, and any possible data communications and their recipients.
The period of storing your personal data. If not, the criteria to determine this terms.
The right to modify or requesting the rectification or deletion of any personal data, the limitation to the treatment, or to oppose it.
The right to file a claim with a Control Authority.
An international data transfer occurs, receive information of the appropriate guarantees.
The existence of automated decisions (including profiles), applied logic and consequences of this treatment.
You have the right to modified inaccurate data and complete incomplete personal data, all by accessing your USER account.
However, corrections cannot be made on the orders already made and shipped out.
With your rights you may request the deletion of any personal data without due delay when any of the cases contemplated. For example, illicit data processing, or when the purpose that motivated the treatment or collection has disappeared.
However, a series of exceptions are regulated in which rights cannot be applied. For example, when the right to freedom of expression and information should prevail, when the USER has placed an order, communication, publication or solicited an offer, since we are controlled by this regulation we keep the records of all communications that USERS have had with TRALEN.
This rights allows you to request TRALEN to suspend all data processing when: The accuracy of data is contested, while verifying said accuracy by TRALEN.
You shall request TRALEN to keep your personal data when: The USER opposes the deletion of their data and instead requests the limitation of its use. TRALEN no longer needs data for the purposes of the processing except to keep the historical releases, but the USER if you need them for the formulation, exercise or defense of claims.
You could receive your personal data provided in a structured format, commonly used and mechanical reading, and be able to transmit them to another responsible person, whenever technically possible.
By the right of opposition you could oppose the processing of your personal data.
When for some reasons related to your personal situation, the processing of your data must be cease unless a legitimate interest is proven, or is necessary for the exercise or defense of claims, or for the maintenance of our historical communications.
When the treatment is aimed at direct marketing.
In event that a USER does not consent to the main processing of their data, as of that moment TRALEN will no longer be able to carry out the relationship with the USER, therefore they will not be able to supply any new orders, nor will any of the services available by TRALEN available to USERS such as the incorporation of articles, news and comments in the NEWS.
NOT TO BE OBJECTED TO INDIVIDUALIZED DECISION
You have the rights not to be the subject of a decision based solely on automated processing, including profiling, which produces legal effects or affects you.
The above is accepted when:
It is necessary for the shipping company of your order, to request for an offer, the inclusion of a publication, or in response to your any communications with TRALEN.
It is allowed by the Law of the EU or of the Member States, with adequate measures to safeguard the rights and freedoms of the USER of the data.
There is explicit consent of the USER.
The data obtained has been provided directly by USER for the intended purposes.
The categories of data that are treated are:
Postal or electronic address.
Purchase made, Publications on News, Requests and incidents.
Links to any other WEB
TRALEN Website may contain some links to any other WEB Sites.
TRALEN is not responsible for the privacy policies or the content of any other Websites.
Questions and Comments
TRALEN reserves the right to update, modify or eliminate any information contained on our WEB site, and may even limit or not allow access to such information.
TRALEN informs that the colors indicated on our WEB site may vary slightly. We recommend the use of our products according to their purpose.
TRALEN is the owner of the property rights, intellectual and industrial property rights of this WEB site, the information they contain, its appearance and design, its brands, logos, and its products and services, except that specify otherwise as in the case of publications in NEWS where the source will be cited if the USER requesting its publication so it is allows.
TRALEN prohibits the use of the information provided on NEWS of its WEB site for commercialization and economic purposes.
All information, news, article or commentary that is published on NEWS is freely available to all USERS, for cultural, informative, constructive, participatory purposes, and with the intention of enhancing the research and development that USERS want to share.
Any USER who wishes to publish news, article or comment on NEWS does it knowing that it can be used by any other USER for the purposes described above.
Links and information contained on WEB site may contain errors, inaccuracies or omissions.
TRALEN does not guarantee the accuracy, integrity or veracity of the contents or of any statement or any other information published on our WEB site.
USER accepts any decision on the information contained, once this warning was made, and shall be assumed at his own risk.
TRALEN is not responsible for any discrepancies that may arise between the version of your printed documents and the electronic version of the same published on our website.
TRALEN does not assume any responsibility for those contents, news, articles or comments that have not been created by TRALEN, so it will not be liable for any damages or losses that may arise from the use of such information.
Links to any other website
TRALEN may provide links to any other websites directed by Entities or persons not related to TRALEN.
TRALEN is not responsible for the contents that appear published on our Websites.
If you decide to visit a Site by a link, you shall do so exclusively at your own risk, and it is your responsibility to take all measures to protect against viruses or other destructive elements.
TRALEN or its sponsoring sites, or their associates are legally authorized to use trademarks, trade names, logos or copyright symbols of TRALEN or any of its affiliates or affiliates.
Users outside the European Union and any applicable legislation
The contents of our Website are controlled by TRALEN from its offices within the Spanish territory.
Access to our website and our products from a place outside of Spain shall be subject to compliance with our applicable laws that are in place.
Access to any contents on our WEBSITE is prohibited in the territories in which, according to the current legislation are illegal contents.
TRALEN shows that the contents of this WEBSITE and the products it sells are exclusively for online sales within European Union.
However, in any other country or areas other than those mentioned above, if USER would like to acquire these products, TRALEN is in a position to supply products that it provided and if there no commercial restrictions on that country and that the products on their WEB are not prohibited in that country.
The use of our Website or its contents is prohibited, when this supposes a violation of the laws and other export regulations of Spain.
For any controversy or conflict raised in relation to this Privacy and Use Policy, the Spanish laws shall be applied.